Contact Us
Our friendly team is available Monday to Friday, 8am to 5pm. We aim to respond to enquiries within one business day.
Get in Touch
Our friendly team is available Monday to Friday, 8am to 5pm. We aim to respond to all enquiries within one business day.
Phone: (02) 9936 8100
Email: nsop@northsydney.nsw.gov.au
Address: Olympic Drive, Milsons Point NSW 2061
Specific Enquiries
- Customer feedback →
- Membership cancellation →
- Swim school cancellation →
- Membership enquiry →
- Careers (council site) ↗
All enquiries are handled by email — we do not store form submissions on this site.
FAQs
How do I get in touch outside of business hours?
Email is monitored daily — we aim to respond within one business day. For after-hours enquiries please email nsop@northsydney.nsw.gov.au.
How do I cancel my membership or swim school enrolment?
Use the relevant cancellation link in the Specific Enquiries list above. A 14-day written notice applies to memberships.
Where can I find news and event updates?
Head to the What's On page for centre updates, community news and activity announcements.
Is North Sydney Olympic Pool council-run?
Yes — NSOP is operated by the City of North Sydney Council. For careers, please visit the council careers site.